ServiceNow IT Specialist

6 days ago

Pune, Maharashtra, India beBeeTechnical Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Technical Consultant

We are seeking a highly skilled Technical Consultant to join our team. As a key member of our organization, you will be responsible for designing and delivering larger or more complex architectures, strategies, and specific solutions through the ServiceNow platform.

Key Responsibilities:

• In-depth knowledge of the ServiceNow Platform, technology, development, integration, and modules
• Design, develop, implement, and test modules in line with agreed timelines, budget, costs, quality, and development standards
• Hands-on ITSM process implementation experience on ITSM modules, including Incident Management, Problem Management, Change Management, Knowledge Management, etc.
• Hands-on Integration implementation experience and in-depth knowledge of designing, developing complex solutions of integration of ServiceNow with external tools, e.g., SalesForce, SCOM, MuleSoft, SnapLogic, Perspectium, etc.
• And ServiceNow to ServiceNow Integration as per Business needs

Requirements:

• In-depth knowledge of Inbound and Outbound Integrations and concepts, Rest and Soap services
• Hands-on implementation experience on Bi-directional Integrations, custom integration
• Hands-on experience on implementation of Custom Rest and Soap services
• Identification, design of ServiceNow integration requirements, including ServiceNow Mid-tier setup, Event Management integration, Service Mapping, Discovery integration, CMDB

Benefits:

• Collaborate with business stakeholders to gather and analyze requirements and translate them into technical specifications and solutions
• Develop UI forms, UI Actions, notifications, workflows, Transform Maps, and Flows via Flow Designer
• Create JavaScript server client code and components, Script Includes, Business Rules, Client Scripts, ACLs, etc.
• Create, modify, and publish service catalog and Record producers

Others:

• Suggest and implement proposals for process improvements within projects once agreed
• Provide technical documentation on modules, products, following company standards on customer projects
• Maintain high level of product and solution knowledge and maintains an up-to-date skills profile in ServiceNow and Java Scripting, HTML

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