ITSM Developer

2 weeks ago

Vizag, Andhra Pradesh, India beBeeDevops Full time ₹ 15,00,000 - ₹ 25,00,000
Job Description:

The ideal candidate will work with business stakeholders to analyze and review detailed business and technical requirements. They will develop, implement technical solutions using the Service Now platform – ITSM related modules.

This role is responsible for working on complex data-centric problems and requires analytical skills, thinking outside the box, and being naturally curious.


Key responsibilities include developing, testing, configuring, and integrating modules from ServiceNow with a focus on all ITSM modules.


Capturing requirements from Business stakeholders & SMEs through demonstrations and workshops is also a key part of this role.


Developing custom software/app solutions as required through scripting and software development.


Managing BAU tasks.


Providing value-based assessments and workshops to help maximize business results from ServiceNow software.

Required Skills and Qualifications:
  • At least 3-5 years of ServiceNow ITSM, custom app development experience, configuring ServiceNow ITSM modules, Portal, front-end.
  • Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations.
  • Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources.
  • Expertise in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies.
  • Configure Performance Analytics, Reporting & Dashboards.
Benefits:
  • ServiceNow CIS-ITSM, CSA, CAD, or any other mainline certification (any two)
  • NOW Platform Development(must)
  • ITIL v4 Certified(optional)
Others:

Please note that we are looking for someone with a deep understanding of ServiceNow ITSM and related technologies. The ideal candidate should have strong analytical skills, be able to think creatively and be highly collaborative.

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