IT Service Management Architect

3 days ago

Vizag, Andhra Pradesh, India beBeeService Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

Job Overview

As a seasoned IT Service Management (ITSM) professional, you will play a pivotal role in designing and implementing cutting-edge tool architectures that drive business value. Your expertise will be instrumental in streamlining processes, improving efficiency, and enhancing the overall customer experience.

  • Key Responsibilities:
  • Design and implement robust ITSM tools and systems
  • Collaborate with cross-functional teams to identify and prioritize process improvements
  • Develop and maintain detailed requirements documentation
  • Ensure seamless integration with existing infrastructure and applications

Required Skills and Qualifications

To excel in this role, you should possess the following skills and qualifications:

  • Technical Expertise:
  • ITSM tool architecture and implementation
  • Rest APIs and SOAP integration
  • CMDB and data management

Benefits

Our organization offers a dynamic work environment that fosters growth, innovation, and collaboration. As an ITSM tool architect, you will have opportunities to develop your skills, take on new challenges, and make a meaningful impact on our business.

Other Information

This is a full-time position that requires 7-10 years of experience in ITSM tool architecture and implementation. You should hold any degree graduation qualification.

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