Principal IT Support Specialist

2 weeks ago


Pune, Maharashtra, India Mindpool Technologies Full time
About the Role

We are seeking an experienced Principal IT Support Specialist to join our team at Mindpool Technologies. As a key member of our technical staff, you will be responsible for providing expert-level support for our Windows servers, SQL databases, and monitoring tools.

Key Responsibilities
  • Provide advanced-level technical support for our Windows servers, including installation, configuration, and troubleshooting.
  • Support and maintain our SQL databases, including data backup and recovery, performance tuning, and query optimization.
  • Configure and manage monitoring tools to ensure optimal system performance and identify potential issues before they occur.
Requirements
  • 3+ years' overall IT experience, with a strong focus on Windows server administration and database management.
  • Experience with application/infrastructure monitoring tools, such as DynaTrace, AppDynamics, or NewRelic.
  • Intermediate to professional-level experience with SQL, including knowledge of queries, indexing, and database design.
  • Basic knowledge of Azure and servers hosted on Azure, along with AD and Domain Controller.
  • Excellent verbal/oral communication skills and ability to work effectively in a team environment.
About Us

Mindpool Technologies is a leading development and digital marketing firm with over a decade of experience. We offer a competitive salary package, including a base salary of $80,000 - $110,000 per year, depending on experience. In addition to a comprehensive benefits package, we offer opportunities for career growth and professional development.



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