
Senior Project Coordinator
2 weeks ago
As a key member of the global project delivery team, this role plays a critical role in providing end-to-end support for client implementations.
The ideal candidate will possess a strong background in project management, with experience in scoping and understanding requirements, designing project elements, and supporting clients and colleagues throughout the implementation process.
Key Responsibilities:- Develop working knowledge of solutions and platforms.
- Collaborate with clients and colleagues to create project 'scope of work' plans and documentation.
- Lead and/or facilitate planning sessions to build consensus among project team members regarding task definitions, sequencing, and interdependencies across a project.
- Develop, communicate, and maintain detailed project plans.
- Prepare project reports for project status meetings as required.
- Identify, track, monitor, and communicate on project-related issues, scope changes, variances, and contingencies that may arise during the implementation of projects.
- Monitor workflows and deadlines to ensure all team members meet project goals accurately and in a timely manner.
- Act as liaison between clients, colleagues, and other external stakeholders, e.g. vendors, associates, contractors.
- Maintain strong customer relationships, e.g., by handling questions, concerns, feedback, etc., with speed, accuracy, friendliness, and professionalism.
- Work to ensure project plans deliver against SLAs and other KPI expectations regarding costs, schedules, quality, and customer satisfaction.
- Follow processes around documentation of client work and interactions, e.g,. utilizing project management tools such as Salesforce and OpenAir.
- Previous experience in a project management environment is required.
- Education/certification in project management is preferred.
- Proficiency in using web-based project management software, e.g. MS Project, Jira etc.
- Strong IT skills and the ability to learn new systems quickly.
- Proficiency with Microsoft Office products, e.g. Outlook, Excel, Word, Teams etc.
- Previous experience in the industry is desirable but not required.
- Demonstrable evidence of being able to collaborate effectively with others, multitask, and prioritize workloads for self and others.
This role offers a unique opportunity to develop your project management skills and work with a dynamic team to deliver high-quality results.
As a key member of the team, you will have the opportunity to contribute to the development of project plans, lead planning sessions, and ensure successful project delivery.
What We OfferWe offer a competitive compensation package, including benefits and opportunities for professional growth and development.
Our team is committed to delivering exceptional results and providing a positive work environment.
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