Current jobs related to Customer Success Strategist - Bengaluru, Karnataka - PowerSchool

  • Customer Success Strategist

    7 hours ago

    Bengaluru, Karnataka, India Moengage Full time

    About the RoleAs a Customer Success Strategist at MoEngage, you will be responsible for driving client satisfaction and retention. You will work closely with our clients to understand their business needs and develop strategies to ensure they achieve their objectives.The ideal candidate will have 5+ years of experience in supporting complex enterprise...

  • Customer Success Strategist

    18 hours ago

    Bengaluru, Karnataka, India Elevatoz Loyalty Full time

    Our MissionWe are Elevatoz AgriTech, a leader in leveraging technology to transform the agribusiness landscape. Our cutting-edge solutions empower agri-input companies to optimize operations, increase efficiency, and drive profitability.As a Customer Success Strategist, you will be instrumental in driving program growth, value creation, and customer...

  • Enterprise Customer Success Strategist

    5 days ago

    Bengaluru, Karnataka, India Swym Full time

    About UsSwym is a leading e-commerce platform that enables brands to create seamless shopping experiences for their customers. Our innovative solutions help businesses succeed in a rapidly growing market.Job OverviewWe are seeking an Enterprise Customer Success Strategist to join our team. This role will be responsible for ensuring the success of our...

  • Customer Success Strategist

    5 days ago

    Bengaluru, Karnataka, India Aditi Consulting Full time

    Role Summary:We are seeking an experienced Customer Success Strategist to join our team in Bangalore/Mumbai. In this role, you will be responsible for establishing and growing trusted relationships with internal stakeholders and clients, while defining strategies to implement digital selling programs.About Us:Aditi Consulting is a leading provider of...

  • Customer Success Strategist

    14 hours ago

    Bengaluru, Karnataka, India Netcore Unbxd Full time

    **Role Summary**This position requires a highly skilled and experienced individual to lead the implementation of Unbxd products for various e-commerce clients worldwide.**Responsibilities**Main point of contact and relationship manager for client's e-commerce optimization, product discovery, and Unbxd offeringsDrive technical implementation to successful...

  • Customer Success Strategist

    3 hours ago

    Bengaluru, Karnataka, India Sahamati Full time

    About the RoleSahamati is a member-driven industry alliance that empowers customers with their own data via the AA Framework. We are seeking an experienced Customer Success Executive to join our team, reporting directly to the Head-Customer Experience .This role plays a critical part in fostering strong customer relationships, driving product adoption,...

  • Customer Success Strategist

    3 days ago

    Bengaluru, Karnataka, India BiteSpeed Full time

    About UsBiteSpeed is a Sequoia-backed SaaS startup on a mission to help e-commerce brands thrive in the age of conversational commerce. With 2000+ Shopify brands across 50+ countries using our platform, we're dedicated to delivering exceptional customer experiences that drive business results.The RoleWe're looking for a skilled Customer Success Associate to...

  • Customer Success Strategist

    3 days ago

    Bengaluru, Karnataka, India Lemnisk Full time

    Job DescriptionWe are seeking a skilled professional to lead our customer success efforts in the region. As a trusted advisor, you will be responsible for driving adoption of existing use cases and evangelizing new ones among our clients. You will engage with senior executives, provide market-level insights for product innovation, and lead pre-sales...

  • SaaS Customer Success Leader

    3 days ago

    Bengaluru, Karnataka, India Michael Page Full time

    About UsAt Michael Page, we help our clients find talented professionals who can drive their business forward. We specialize in recruitment services and work closely with our clients to understand their needs.The JobThis is an exciting opportunity to join our team as an Enterprise Account Strategist. You will be responsible for owning end-to-end account...

  • Customer Success Intern

    3 weeks ago

    Bengaluru, Karnataka, India Unacademy Full time

    About Airlearn: At Airlearn , we're redefining how people learn languages—making it fun, interactive, and actually useful in real-world conversations. But learning isn't just about the app—it's about the experience. That's where you come in. About the Role We're looking for a Customer Success Intern who's equal parts problem-solver, strategist, and...

  • Senior Customer Success Manager

    2 weeks ago

    Bengaluru, Karnataka, India Milestone Full time

    Job Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...

  • Salesforce Customer Success Strategist

    3 days ago

    Bengaluru, Karnataka, India Tableau Full time

    About UsSalesforce is a global leader in customer relationship management software. We help companies of all sizes connect with their customers, partners, and employees in a whole new way.The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our...

  • Customer Success Manager

    2 weeks ago

    Bengaluru, Karnataka, India Milestone Full time

    Job Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to make information more accurate, consistent, and visible. We do this with an...

  • Customer Success Strategist

    2 days ago

    Bengaluru, Karnataka, India BrightCHAMPS Full time

    Company Overview BrightCHAMPS is a global live-learning edtech platform that offers kids from 6 to 16 years old the opportunity to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills, and Robotics. With a strong focus on education and growth, we are committed to bridging the gap between traditional school curricula and...

  • Digital Solutions Strategist

    1 day ago

    Bengaluru, Karnataka, India Lemnisk Full time

    Job OverviewWe are seeking a skilled professional to join our team as a Digital Solutions Strategist at Lemnisk. This role requires someone with experience in customer success and digital marketing platforms, who can drive revenue growth and client satisfaction.

  • Customer Success Strategist

    1 day ago

    Bengaluru, Karnataka, India Tableau Full time

    **Job Details:** We are seeking a talented and experienced Presales professional to join our team. As a Solution Engineer, you will work closely with Sales teams to navigate territories and foster productive relationships with prospects and existing customers.You will lead outcome-driven conversations to deeply understand and define customer business...

  • Customer Engagement Strategist

    2 hours ago

    Bengaluru, Karnataka, India VB Full time

    Job Description:We are seeking a highly skilled Customer Engagement Strategist to join our team at VB. In this role, you will be responsible for developing and executing customer retention strategies across various channels.The ideal candidate will have a strong understanding of customer behavior and lifecycle marketing, as well as experience with SMS,...

  • User Experience Strategist in Financial Services

    3 days ago

    Bengaluru, Karnataka, India Navi Full time

    Job DescriptionWe are looking for a talented User Experience Strategist to join our team in Financial Services. As a User Experience Strategist, you will be responsible for developing a deep understanding of our customers and building the best product user experiences on their behalf. You will work closely with cross-functional teams to deliver on the...

  • Transportation Operations Strategist

    4 days ago

    Bengaluru, Karnataka, India Uber Full time

    We are seeking an experienced Transportation Operations Strategist to lead our efforts in improving the driver-partner experience across India and South Asia. This role will involve developing and executing large-scale programs to drive improvements in onboarding, driver engagement, and overall customer satisfaction.Responsibilities:Develop and execute...

  • Global SCM Strategist

    4 days ago

    Bengaluru, Karnataka, India Biocon Biologics Full time

    Biocon Biologics is searching for a highly experienced Global SCM Strategist to drive sales and operations execution across our global supply chain. As a key member of our team, you'll lead the development and implementation of strategies to enhance supply chain efficiency, reduce costs, and improve customer satisfaction.In this role, you'll oversee the...

Customer Success Strategist

1 week ago

Bengaluru, Karnataka, India PowerSchool Full time
Job Description

This position plays a critical role in ensuring the success of PowerSchool's customers. As a Customer Success Strategist, you will be responsible for coordinating all assigned contract renewals, working closely with customers and internal team members to ensure timely and accurate execution.

The ideal candidate will be a dynamic and organized self-starter who can work independently while also being part of a team. They will have strong negotiation and interpersonal skills, as well as the ability to effectively prioritize and escalate customer issues as required.

Key Responsibilities:

  • Owns the overall relationship with the customer
  • Project Manages a portfolio of accounts in order to achieve long-term success and ensure retention and renewal rates of portfolio
  • Accelerate the contract renewal process and ensure customer satisfaction
  • Lead discussions around forecasting and customer health with internal stakeholders
  • Maintain a forecast of renewals and a dashboard of customer status

Requirements:

  • Bachelors degree or equivalent work experience
  • 3 years prior experience in renewals, account management, customer success, or sales in a software company, preferably Software as a Service (SaaS)
  • 1-2 years prior experience in direct client support role
  • Strong oral and written communication skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes