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Transportation Operations Strategist
1 week ago
We are seeking an experienced Transportation Operations Strategist to lead our efforts in improving the driver-partner experience across India and South Asia. This role will involve developing and executing large-scale programs to drive improvements in onboarding, driver engagement, and overall customer satisfaction.
Responsibilities:- Develop and execute strategic program roadmaps to improve the driver-partner experience
- Collaborate with internal teams to ensure seamless execution of programs and stakeholder alignment
- Track key performance metrics and publish results to showcase program success and drive continuous improvement
- Lead a multi-city team of program specialists and GL experts to build and maintain high-performing Greenlight Hubs
As a Transportation Operations Strategist, you will have the opportunity to work closely with cross-functional teams to make sure our Greenlight Hubs are meeting the needs of our driver-partners and the market.
