Digital Project Leader
2 weeks ago
Zeta is a pioneering Next-Gen Banking Tech company that empowers banks and fintechs to launch innovative banking products for the future.
Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta has established itself as a leader in the industry with its flagship processing platform, Zeta Tachyon. This modern, cloud-native, and fully API-enabled stack brings together various capabilities such as issuance, processing, lending, core banking, fraud & risk, and more, as a single-vendor stack. With over 20 million cards issued globally, Zeta is actively working with top banks and fintechs in multiple global markets to transform customer experience for multi-million card portfolios.
Zeta boasts a talented team of over 1700 employees, with 70% of roles in R&D across locations in the US, EMEA, and Asia. The company raised $280 million at a valuation of $1.5 billion from Softbank, Mastercard, and other investors in 2021. Learn more about career opportunities at careers.zeta.tech.
About the RoleThe ideal candidate will oversee and coordinate multiple projects within our unit, ensuring they align with the company's strategic objectives. This role involves planning, executing, and finalizing projects according to strict deadlines and within budget. The Program Manager will work closely with cross-functional teams, stakeholders, senior management, and customers to define program scopes, goals, and delivery plans.
Key Responsibilities:- Program Planning: Spearhead monthly and quarterly program delivery planning, collaborating seamlessly with Cross-Cluster and customer teams.
- Agile Execution: Drive Agile Execution in coordination with Cross-Cluster teams & customers, ensuring alignment with program objectives.
- Cadence Facilitation: Facilitate daily/weekly cadences, including daily scrum stand-ups and scrum of scrums, ensuring effective communication and collaboration within the unit.
- Cross-Functional Collaboration: Collaborate with cross-functional teams, including Product Management, Engineering, Business Development, and Customer Success, to ensure seamless execution of programs.
- Defect Triage Leadership: Lead defect triage meetups both internally and externally with the customer, actively contributing to issue resolution.
- Governance Meetings: Actively drive and contribute to weekly governance meetings, both internal and external, providing insights and updates through frameworks and scalable processes set in place.
- SDLC Process Adherence: Adhere to and reinforce SDLC processes, ensuring consistency and compliance throughout the project lifecycle.
- Retrospectives: Drive sprint and release retrospective meetups, fostering a culture of continuous improvement and learning.
- Risk Management: Proactively identify and amplify risks, enabling decision-makers in effective risk mitigation strategies. Additionally, monitor and manage risks through a risk register, ensuring timely and effective resolution of issues.
- Program Milestones: Ability to define strategic program milestones, providing a clear roadmap for execution and achievement.
- Execution Oversight: Ensure effective execution of program milestones, maintaining a focus on program objectives and timelines.
- Multiple Project Management: Experience in managing multiple projects concurrently, demonstrating excellent multitasking and organizational skills.
- Agile Knowledge: Knowledge of Scrum and Agile methodologies will be a significant advantage, contributing to efficient program delivery.
- Customer Liaison: Ability to build strong relationships and successfully engage with customers, ensuring alignment with program goals and expectations.
- Program Management Tools: Proficiency in program management tools, with a preference for experience with Jira and Confluence.
- Agile Collaboration: Demonstrated experience in breaking down problems, organizing work, planning activities, and delivering programs, particularly in liaison with TPMs (Technical Program Managers) in agile delivery models.
10-15 years of experience in Program Management, B.Tech or equivalent degree.
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