Support Specialist

5 days ago

Noida, Uttar Pradesh, India beBeeCustomerRelations Full time

Pearson VUE is seeking a passionate and highly skilled Customer Relations professional to join our successful team. Delivering over 15 million certification and licensure exams annually across 180 countries, we are the global leader in high-stakes assessments.

Your Opportunity
  • Manage diverse inquiries from internal stakeholders related to candidates' assessment experiences.
  • Understand and investigate customer inquiries received via phone and email from the Customer Service team.
  • Collaborate with varied departments to thoroughly investigate customer issues.
  • Utilize customer relations skills to take ownership of inquiries and deliver positive outcomes.
  • Contribute to process improvement by providing feedback and suggesting ways to avoid future customer issues.
  • Potentially engage with clients and assist with exciting projects.
Our Ideal Candidate
  • Must possess exceptional customer service skills.
  • Possess excellent attention to detail.
  • Take pride in your professional communication ability, both verbal and written.
  • Demonstrate curiosity and the ability to investigate and seek out answers across multiple technological platforms.
  • Possess strong time management skills and the ability to prioritize and multitask effectively.
Qualifications
  • A Bachelor's Degree or equivalent work experience is preferred.
  • Experience training, teaching, or coaching is desired.

  • IT Support Specialist

    5 days ago

    Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 15,00,000

    IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing exceptional technical support to our clients, resolving complex issues, and ensuring seamless service delivery.Key Responsibilities:Provide technical support to clients via phone,...

  • Support Specialist

    5 days ago

    Noida, Uttar Pradesh, India beBeeProblemSolving Full time

    Customer Support SpecialistWe are seeking a dedicated and empathetic Customer Support Specialist to deliver exceptional service to our clients. The ideal candidate will have a passion for customer service, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries in a timely and...

  • Customer Support Specialist

    5 days ago

    Noida, Uttar Pradesh, India beBeeCustomerSupport Full time

    We are currently seeking a highly skilled Customer Support Specialist to join our team.This is a fantastic opportunity for a candidate who is passionate about delivering exceptional customer service and support.Job Description:As a Customer Support Specialist, you will be responsible for providing timely and effective support to our customers via phone,...

  • Customer Support Specialist

    15 hours ago

    Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Description\We are looking for a highly skilled and motivated Customer Support Specialist to join our team. In this role, you will be responsible for handling inbound and outbound calls from clients, providing emotional support and guidance to resolve their concerns.\

  • Office Support Specialist

    3 hours ago

    Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Office Support SpecialistWe are seeking an experienced Office Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise and excellent support for our Microsoft 365 product applications.Provide Level 2 application support and incident management for our global user...

  • Academic Support Specialist

    11 hours ago

    Noida, Uttar Pradesh, India beBeeRepresentation Full time ₹ 4,00,000 - ₹ 6,00,000

    Academic Support SpecialistRole Overview:In this key position, you will play a pivotal role in promoting our institution and guiding prospective students through the higher education process.Student Guidance: Conduct informative sessions to provide insight into academic programs, admission requirements, and financial assistance options.Application...

  • Technical Support Specialist

    5 days ago

    Noida, Uttar Pradesh, India beBeeTechSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support Specialist JobWe are seeking a highly skilled technical support specialist to join our team. The successful candidate will provide expert guidance and assistance to colleagues, ensuring that all system problems are resolved accurately and promptly.Main Responsibilities:Provide technical guidance in activities associated with identifying,...

  • Specialist Support Officer

    11 hours ago

    Noida, Uttar Pradesh, India Scry AI Full time

    Position: Client Support Specialist Location: India (Remote)Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio (automation of complex document processing across financial, legal, and operational...

  • Senior Technical Support Specialist

    3 weeks ago

    Noida, Uttar Pradesh, India HCLTech Full time

    Hi EveryoneAbout the CompanyHCL Tech is hiring for Senior Technical Support Specialist.About the RoleThe Senior Technical Support Specialist will be responsible for providing expert product support and technical guidance.Responsibilities- Expert Knowledge In Product Support (L1-L2-L3) Encompassing Troubleshooting, Escalation Management, And Technical...

  • Culinary Support Specialist

    18 hours ago

    Noida, Uttar Pradesh, India beBeeCulinary Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Culinary Support SpecialistWe are seeking a highly motivated and detail-oriented Culinary Support Specialist to join our team. The successful candidate will play a vital role in ensuring the smooth operation of our kitchen.Key Responsibilities:Maintaining Kitchen Hygiene: Our ideal candidate will maintain a clean and organized workspace, adhering...