Front Office Representative

4 weeks ago


Hyderabad, Telangana, India Gamut HR Solutions Full time

Company Overview

Gamut HR Solutions is a leading provider of comprehensive HR solutions to businesses. Our team of professionals is dedicated to connecting candidates with opportunities that fit their skills and career goals.

Job Overview

We are seeking a Mid-Level Front Office Executive for the Jewelry Industry in Hyderabad. The ideal candidate will have 4 to 6 years of work experience, combining excellent customer service and communication skills with detailed knowledge of the jewelry industry.

Key Responsibilities

  • Manage the front office area, ensuring it is welcoming and orderly
  • Greet and assist customers as they enter the store, providing information and guidance on jewelry products
  • Handle phone calls, emails, and other communications promptly and professionally
  • Coordinate appointments and meetings with clients and internal teams
  • Maintain accurate records of customer interactions and transactions
  • Support the sales team by providing administrative assistance and managing inventory
  • Resolve customer complaints and issues effectively, ensuring a positive experience

Requirements

  • Customer service experience with a strong focus on client satisfaction
  • Excellent communication skills, both verbal and written
  • In-depth knowledge of the jewelry industry, including current trends and products
  • Attention to detail to ensure accuracy in tasks and client interactions
  • Effective organizational skills for handling various administrative tasks efficiently
  • Ability to multitask in a fast-paced environment
  • Proficiency in using computer applications and software
  • Strong problem-solving skills to handle client inquiries and resolve issues


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