F&B Operations Manager

22 hours ago


Pune, Maharashtra, India NOVOTEL Full time

Job Title: F&B Operations Manager

Job Summary:

We are seeking a highly skilled F&B Operations Manager to join our team at NOVOTEL. As a key member of our food and beverage team, you will be responsible for ensuring the smooth operation of our restaurant and bar services.

Key Responsibilities:

  • Coordinate and assist in opening and closing duties to ensure that all settings are completed according to standards and procedures.
  • Supervise junior team members and casual labor to ensure that all tasks assigned are carried out on time and according to instruction and departmental standards.
  • Take and record restaurant reservations and cancellations in accordance with departmental standards.
  • Deliver food and beverage services in accordance with departmental standards and procedures.
  • Ensure that all food and beverage are served according to service standards.
  • Up-sell and promote food and beverage offers to maximize sales revenue.
  • Handle guests' complaints and comments tactfully and efficiently.
  • Supervise and assist in assigned work station activities and oversee the operation of the outlet in the absence of management.

Requirements:

  • Secondary / High school education.
  • Additional certification(s) in Food & Beverage will be an advantage.
  • Good reading, writing, and oral proficiency in English language.
  • Minimum 2 years of relevant experience in a similar capacity.


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