City Director
3 weeks ago
About Workafella:
We are a vibrant ecosystem that inspires seamless productivity and quality thinking. Our high-energy workspaces are designed to encourage fresh thinking, collaboration, and business growth.
Key Responsibilities:
Business Development and Sales:
- Develop and implement a comprehensive business development strategy to increase revenue growth and maximize occupancy.
- Establish and foster partnerships and relationships with key customers and prospects both externally and internally.
- Provide full visibility into the sales pipeline at every stage of development.
Client Relationship Management:
- Directly responsible for client retention and satisfaction.
- Build and nurture relationships with existing clients, understanding their needs and providing exceptional customer service.
Operations and Facility Management:
- Oversee the day-to-day operations, ensuring smooth functioning, exceptional service delivery, and adherence to company standards.
- Manage a team of operations staff, including community managers, CSR, maintenance engineers, and housekeeping staff.
Financial Management:
- Directly responsible for the P&L, income, and expenditure for the center.
- Develop and manage the city budget, including revenue forecasting, expense control, and cost optimization.
Qualification:
- Post-Graduation in Business Administration, Management, or a related field.
- 15+ years of experience in a management or leadership role, ideally with the coworking, real estate, or hotel industry.
Key Requirements:
- Strong business development and sales acumen, with a track record of achieving targets and driving revenue growth.
- Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients, partners, and team members.
About You:
- Solid understanding of facility management, operations, and customer service principles.
- Financial acumen and experience managing budgets and financial performance.
Our Culture:
- We believe in the luxury of your productivity.
- We foster a vibrant ecosystem that inspires seamless productivity and quality thinking.
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