ServiceNow Technical Director
5 days ago
Job Title: ServiceNow Technical Director
About Us: Haravi Software is a leading provider of innovative IT solutions.
Estimated Salary: $120,000 - $180,000 per year
Description: We are seeking an experienced and dynamic ServiceNow Technical Director to lead the design, implementation, and oversight of ServiceNow solutions that align with our business needs and technical requirements. The ideal candidate will have a strong understanding of ServiceNow architecture and data model, as well as experience with JavaScript, GlideScript, HTML, CSS, and AngularJS.
Responsibilities:
- Architecture and Design: Develop and maintain the overall architectural strategy and design for ServiceNow solutions, ensuring alignment with enterprise architecture standards and best practices.
- Implementation and Development: Lead the implementation of ServiceNow modules (ITSM, ITOM, ITAM, HRSD, GRC), oversee the development of custom applications and enhancements within the ServiceNow platform, and ensure solutions are scalable, maintainable, and meet performance standards.
- Stakeholder Engagement: Collaborate with business stakeholders to gather requirements and translate them into technical solutions, provide technical guidance and expertise to project teams and stakeholders.
- Technical Leadership: Lead technical design sessions and code reviews, mentor and guide junior developers and administrators, stay updated with the latest ServiceNow features, functionalities, and industry trends.
- Integration and Automation: Design and implement integrations between ServiceNow and other enterprise systems, develop and maintain automated workflows and scripts, ensure data integrity and security across integrations.
- Governance and Compliance: Implement and enforce governance, risk, and compliance (GRC) policies within the ServiceNow environment, ensure compliance with industry standards and regulatory requirements, perform regular audits and assessments of ServiceNow configurations and processes.
Requirements:
- Minimum of 7 years of experience with ServiceNow, including hands-on experience with ITSM & ITOM or ITAM or HRSD or GRC.
- Proficient in ServiceNow platform administration and development.
- Strong understanding of ServiceNow architecture and data model.
- Experience with JavaScript, GlideScript, HTML, CSS, and AngularJS.
- Familiarity with web services, REST/SOAP APIs, and integrations.
- Knowledge of ITIL processes and best practices.
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