Senior ServiceNow Technical Lead

5 days ago


Bengaluru, Karnataka, India APN Consulting Full time

APN Consulting is seeking an experienced Senior ServiceNow Technical Lead to drive the architecture, design, and implementation of our ServiceNow solutions. As a key member of our team, you will be responsible for leading cross-functional teams to deliver scalable, secure, and high-performance solutions that align with business objectives.

About the Role

This role requires a deep understanding of the ServiceNow platform and its capabilities, as well as strong background in ITIL processes. You will work closely with business stakeholders, IT teams, and management to understand requirements and translate them into effective ServiceNow solutions.

The ideal candidate will have 8+ years of experience in IT service management (ITSM), with at least 5 years of hands-on experience in architecting and implementing solutions on the ServiceNow platform.

Key Responsibilities
  • Lead the overall architecture, design, and delivery of ServiceNow solutions across various modules (Incident Management, Problem Management, Change Management, Service Catalog, etc.)
  • Design and implement custom applications and workflows on the ServiceNow platform, including scripting, integrations, and process automation
  • Collaborate with business stakeholders, IT teams, and management to understand requirements and translate them into effective ServiceNow solutions

The salary for this position is estimated to be between $120,000 - $180,000 per year, depending on experience and location.



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