Senior ServiceNow Technical Lead
3 days ago
About the Role:
We are seeking a highly motivated and team-oriented ServiceNow Senior Developer/Administrator specializing in one or more ServiceNow applications including ITSM, ITAM, SAM, HR, and WSD.
This role is part of an Agile Scrum development team where you will utilize strong analytical and problem-solving skills to support the organization's Service Management processes.
Key Responsibilities:- Develop and maintain technical knowledge in specialized areas, staying up-to-date on current trends and best practices.
- Build, configure, unit test, and maintain ServiceNow applications via various enhancements and projects.
- Create ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs.
- Orient the configuration of assigned ServiceNow modules ensuring alignment to best practices, health scans, and recommendations.
- Work with internal customers to understand and anticipate their business needs and determine priorities in the context of the overall enterprise strategy.
- Monitor and fine-tune applications to ensure security, scalability, and maintainability.
Requirements:
- At least 3 years in IT development experience with at least 2 years as a ServiceNow developer, having extensive experience in one or more of the following ServiceNow applications: ITSM, ITAM, HR, and WSD.
- Experience in ServiceNow scripting, including JavaScript, Angular JS, Bootstrap, and Jelly Script.
- Expertise in Web technologies, such as Web Services, XML, HTML, CSS, HTTP, etc. (Preferred).
- Experience using enterprise tools, such as Visio or Lucid Chart, Teams, Confluence, and Jira.
- Experience with ServiceNow's Common Services Data Model (CSDM) (preferred).
- Experience working in a regulated environment within a global company (preferred).
- Exceptional knowledge of ITIL processes or ServiceNow Admin/CMDB Certifications (preferred).
Estimated Salary: $120,000 - $160,000 per year.
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