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Operations Team Manager

1 month ago

Bengaluru, Karnataka, India Snaphunt Full time

The Opportunity

We are seeking an experienced Operations Coordinator to join our team at Snaphunt. As an Operations Coordinator, you will play a key role in managing internal and external stakeholder relationships, fostering positive and productive communication.

Key Responsibilities

  • Manage internal and external stakeholder relationships, ensuring effective communication and collaboration.
  • Efficiently handle queries and escalations, providing timely and accurate resolutions.
  • Maintain accurate records and documentation, ensuring compliance with company policies.
  • Contribute to the continuous improvement of operational processes, identifying areas for optimization and implementing changes.
  • Collaborate effectively with colleagues across different departments, promoting a culture of teamwork and collaboration.

Requirements

  • 1+ years experience as an Operations Coordinator or Customer Support Executive.
  • Excellent communication skills (oral and written), with the ability to adapt to different communication styles.
  • Proactive and able to work independently and collaboratively, with a strong focus on results.
  • Strong problem-solving and analytical skills, with the ability to analyze complex problems and develop effective solutions.
  • Ability to prioritize tasks and manage multiple deadlines effectively, with a strong attention to detail.
  • Proficiency in Microsoft Office Suite, with experience in using tools such as Excel, Word, and PowerPoint.

About Us

Snaphunt is a recruitment specialist supporting the facilities industry in the UK. We recognize the importance of PEOPLE in our industry and specialize in recruitment to support our clients with their recruitment needs, as well as supporting our employees in developing their careers within the industry.