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Hospitality Services Representative

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Navi Mumbai, Maharashtra, India beBeeHospitality Full time ₹ 40,00,000 - ₹ 60,00,000
Job Title:

Customer Engagement Specialist

">Job Description:

We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team. As a key member of our sales team, you will be responsible for making outbound calls to potential customers, leads, and existing clients to promote our services and gather feedback. You will also be responsible for addressing customer inquiries regarding our services, prices, and other hospitality-related information.

">Key Responsibilities:
  • Make outbound calls to potential customers, leads, and existing clients to promote our services and gather feedback.
  • Address customer inquiries regarding our services, prices, and other hospitality-related information.
  • Follow up with potential clients who have shown interest in our services.
  • Manage customer accounts, ensure accuracy, and provide solutions to issues raised.
">Required Skills & Qualifications:
  • Proven experience in telecalling, customer service, or a related field (preferably in hospitality).
  • Strong proficiency in Microsoft Office, especially Excel (formulas, data analysis, pivot tables, etc.).
  • Knowledge of office administration and office management systems.
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to multitask and manage time effectively.
  • A proactive, customer-oriented mindset with a focus on quality service.
">Benefits:

This role offers a challenging and rewarding career opportunity with opportunities for growth and professional development. If you are a motivated and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

">Others:
  • Experience: 0 - 5 Years
  • Industry Type: Hotel / Restaurant / Hospitality
  • Role: Telecaller
  • Gender: [ Male / Female ]
  • Job Country: India
  • Type of Job: Full Time
  • Work Location Type: Work from Office