F&B Service Hostess

18 hours ago

Navi Mumbai, Maharashtra, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced F&B Service Hostess to join our team at Marriott Executive Apartments. The ideal candidate will have 1-2 years of experience in the hospitality industry, preferably in a similar role.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Coordinate with various departments to ensure efficient service delivery and high customer satisfaction.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Maintain accurate records of guest interactions and transactions.
  • Ensure compliance with company policies and procedures.
  • Provide exceptional customer service, responding promptly to guest inquiries and requests.

Job Requirements

  • Excellent communication and interpersonal skills are required to interact effectively with guests and colleagues.
  • Ability to work well under pressure, managing multiple tasks simultaneously while maintaining attention to detail.
  • Strong problem-solving skills are necessary to handle complex issues and provide effective solutions.
  • Familiarity with hotel management systems and software is preferred.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Strong teamwork skills, working collaboratively with colleagues to achieve common goals.

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