
Operational Excellence Associate
5 hours ago
As a Business Operations Specialist, you will play a crucial role in ensuring the smooth execution of academic and content operations. You'll work across teams, processes, and platforms—driving coordination, upholding quality, and supporting timely delivery.
Key Responsibilities:
- Support academic and content operations with precision and consistency
- Drive seamless execution of daily tasks through proactive coordination and follow-ups
- Ensure timely and high-quality delivery by collaborating across teams and functions
- Maintain structure and clarity across tools, trackers, and platforms to uphold operational excellence
- Take responsibility for team building – including shortlisting candidates, coordinating interview processes, and conducting interviews
- Collaborate with internal stakeholders to align on hiring needs and support closure of requirements
- Identify opportunities to streamline workflows and improve both team building and operational processes
Requirements:
- Bachelor's degree in Computer Science or relevant branches
- Comfortable with Google Sheets / Excel – should know how to use basic formulas, filters, and formatting
- Can navigate and work on online tools, dashboards, and platforms with ease
- Clear and professional communication skills – both written and verbal
- Detail-oriented – able to handle reports, trackers, and time-sensitive updates accurately
- Self-starter – takes initiative, follows up, and gets things done without constant supervision
- Readiness to assist in packaging and customizing content according to academic schedules
- Ability to collaborate effectively with various teams to ensure smooth content delivery
- Interest in exploring and using Generative AI tools to help automate tasks and improve workflows
What We Offer:
We're looking for an exceptional individual who can drive operational excellence and contribute to our team's success. If you're passionate about business operations and have a keen eye for detail, we'd love to hear from you.
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