Operations Excellence Manager

Customer Service Team LeadWe are seeking a proactive and experienced leader to manage day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR, AHT, etc.).Manage Email and Chat Process 24 x7.Provide...

Senior Operations Director Job DescriptionWe are seeking a highly skilled Senior Operations Director to lead our production team. This individual will be responsible for overseeing the entire production function, ensuring operational excellence and efficiency across all manufacturing processes.About the RoleThis is a senior leadership position that requires...

Job Title: Operations Excellence LeadThe role involves overseeing the technical output of an Engineering Centre in Pune, ensuring compliance with corporate norms and managing costs. The ideal candidate will be able to handle multiple skills and manage day-to-day operations effectively.Key Responsibilities:Managing workloads and planning for future...

Job SummaryThe Process Excellence Manager will play a pivotal role in enhancing operational efficiency and boosting customer satisfaction within the luxury residential real estate sector.Key Responsibilities:Define Target Processes to Streamline OperationsMap the Value Stream to Identify Areas for ImprovementEliminate Waste, Improve Quality, and Optimize...

Job Title: Operations ManagerLocation: PuneExperience: 8+ years of experience in HR Operations with a proven track record of managing high-volume teams.Key Responsibilities:Lead and manage end-to-end HR operations processes to ensure seamless integration across the employee life cycle.Oversee onboarding, induction, and employee ID creation to guarantee...

Role Overview:This role plays a pivotal part in enhancing operational efficiency and reducing waste by spearheading the implementation of lean methods.Lead strategic process improvement projects utilizing techniques such as definition, measurement, analysis, improvement, and control to drive business outcomes.Optimize facility utilization and workflow...

Job Summary:A highly motivated and results-driven Program Manager is needed to oversee the planning, tracking, and improvement of core processes across fulfilment, warehousing, and other operational teams.

Senior Leadership Assistant RoleThis is a full-time, hybrid contract position for an experienced Senior Leadership Assistant. The successful candidate will support the strategic planning, manage special projects, and oversee daily operations of a high-performing team.Key Responsibilities:Develop and implement multi-channel content programs through strategic...

Operations Manager Job SummaryAs a Senior Operations Executive, you will oversee day-to-day operations related to specific tasks and business functions assigned.Main ResponsibilitiesManage daily operations, collaborating with various teams to ensure seamless communication and operational alignment.To succeed in this role, you will need:Strong leadership...

Job TitleThe role involves overseeing the quality of data and leading projects to ensure continuous improvement.To achieve this, candidates will be responsible for designing and implementing a service quality framework that provides actionable insights into business conditions, enhancing process efficiency, quality, and predictability.Understanding and...