Insurance Operations Specialist

1 month ago


Bengaluru, Karnataka, India Rippling Full time
About Rippling

Rippling is a cutting-edge HR, IT, and Finance platform that empowers businesses to streamline their workforce operations. By integrating payroll, expenses, benefits, and computers into a single system, Rippling revolutionizes the way companies manage their employees.

The Role

We are seeking an Insurance Operations Analyst to join our team. This role will be responsible for managing the enrollment connections between our product and health insurance carriers. The ideal candidate will possess impeccable organizational and communication skills, with a willingness to contribute to the day-to-day operational needs of our insurance transactions.

Key Responsibilities
  • Manage an internal dashboard of tasks to ensure client data matches carrier information
  • Continuously iterate on processes to confirm data with carriers
  • Collaborate with health insurance carriers, support, engineering, and clients to ensure member transactions are confirmed correctly
  • Become a subject matter expert in insurance
  • Work with carriers to develop innovative ways of confirming enrollments within the Rippling platform
Requirements
  • 3+ years of experience in operations, project management, or an equivalent role at a high-growth startup or consulting firm
  • Ability to work from 5pm - 1am IST
  • High attention to detail with excellent work ethic, time management, and execution
  • Experience communicating directly with customers and stakeholders through email correspondence
  • Familiarity working with product and engineering teams to root-cause product issues
  • Experience working through a dashboard of tasks and organizing your day around these tasks
  • Usage of data mapping tools such as Adobe Acrobat to map data fields
  • Experience working in a US-based company
  • Experience with G-Suite, Salesforce, JIRA, and case management tools
About Working at Rippling

Rippling values having employees work in-office to foster a collaborative work environment and company culture. For office-based employees, working in the office at least three days a week is considered an essential function of the employee's role.



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