Walk-in Drive For Customer Service Professionals

5 days ago


Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000

Job Opportunity: AR Callers

This role involves delivering customer service support and collections via phone calls. The ideal candidate will possess experience in RCM/DME for a minimum of 1 year.

Key Responsibilities:

  • Ambitious customer service representatives will answer inbound calls, respond to customer inquiries, and resolve issues efficiently.
  • Outbound calls to insurance companies, end customers, and perform eligibility verification, obtain prior authorization, requesting missing or incomplete payer information, update patient information and other calls to complete a transaction.

Requirements:

  • Degree from any stream
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling.

We are seeking candidates with strong verbal and written communication skills, neutral accent, and good adaptation to US culture. Ideal candidates will be professional, courteous, friendly, and empathetic with active listening skills, good data entry & typing skills, ability to multi task, and capable of handling fast-paced, innovative, and constantly changing environment.

The right candidate will have the ability to work independently and as part of a team, demonstrating excellent problem-solving skills and a strong commitment to providing exceptional customer service.



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