National Learning Development Manager

1 week ago


Rajkot, Gujarat, India beBeeTraining Full time ₹ 50,00,000 - ₹ 80,00,000

Job Overview:

We are seeking a skilled Training Manager to lead our national learning and development initiatives. This role involves designing and delivering impactful training programs that enhance retail excellence, focusing on sales performance, customer experience, product knowledge, and operational efficiency.

  • Key Responsibilities:
  • Develop and implement comprehensive training programs for front-line teams, team leaders, and support staff.
  • Conduct in-person and virtual training sessions to improve product knowledge, customer service skills, and sales techniques.
  • Collaborate with Operations, HR, and Business Teams to identify training needs and performance gaps.
  • Support new store openings and new hire onboarding with structured training rollouts.
  • Evaluate training effectiveness through assessments, on-floor observation, and performance metrics.
  • Design digital training content (videos, decks, quizzes) for scalable learning.
  • Monitor and maintain training MIS: attendance, completion rates, feedback, and post-training performance.

Requirements:

  • Minimum 2-3 years of experience in training, preferably in retail or related industries.
  • Strong communication and presentation skills—both in-person and virtual.
  • Hands-on experience with retail operations, customer handling, and POS systems is beneficial.
  • Ability to create engaging virtual training experiences and digital content.
  • Strong organizational, analytical, and follow-up skills.

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