MICE Tourism Coordinator

3 weeks ago


Jaipur, Rajasthan, India Nexus Jobs Full time
Job Description:

A full-time MICE employee's daily tasks include a wide range of duties in order to provide clients with high-quality service.

Main Responsibilities:

  • Sales and Client Services: Taking ownership of the sales process, following up with clients, and addressing their queries and concerns.
  • Cross-selling and Promotion: Cross-selling and promoting various destinations and products offered by the travel agency.
  • Proposal and Quote Preparation: Preparing proposals and quotes, and coordinating with product and sales teams.
  • Client Advisement: Advising clients on suitable products and services based on their requirements.
  • Client Relationship Building: Building relationships with existing clients and addressing any complaints.

Operations, Bookings, and Reservations Support:

  • Service Provider Monitoring: Assisting with monitoring service providers to ensure the delivery of high-quality services.
  • Site Inspections: Conducting site inspections of hotels, restaurants, and other venues.
  • Booking Coordination: Coordinating booking requests with the operations team for various services.
  • Database Updates: Updating the department database and providing regular work-in-progress reports to the manager or chief operations officer.

General Admin Tasks:

  • Booking Assistance: Assisting with bookings for special services, such as transportation and accommodation.
  • Online Research: Conducting online research as directed by the team.
  • Contract and Invoice Preparation: Assisting with the preparation of contracts and invoices.
  • Administrative Support: Providing administrative support and ensuring smooth departmental functioning.

Continuous Improvement:

  • Product Enhancement: Contributing to the enhancement of MICE products and services by providing feedback and client comments to the product department.
  • Training and Development: Attending regular training courses to stay updated on product knowledge and procedures.
  • Information Sharing: Sharing information and insights with colleagues to keep them informed.


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