IT Data Protection Specialist

4 days ago

Bengaluru, Karnataka, India beBeeBackup Full time ₹ 1,00,00,000 - ₹ 1,25,00,000

Job Title: IT Backup Manager

We are seeking a skilled and experienced Middle-Level Manager to oversee and manage our Backup Operations team.

  • Key Responsibilities:
  • Manage day-to-day operations of backup and recovery environments across on-premise and cloud platforms.
  • Lead and mentor a team of backup administrators and support staff to ensure high system availability and performance.
  • Develop, enforce, and maintain backup policies, schedules, and procedures aligned with business continuity and disaster recovery (BCDR) strategies.
  • Monitor backup jobs, investigate failures, and resolve issues in a timely manner to minimize risk and data loss.
  • Collaborate with application, database, and infrastructure teams to meet and maintain data protection and retention requirements.
  • Maintain comprehensive and up-to-date documentation of backup configurations, processes, and recovery procedures, aligned with GSOP standards.
  • Provide evidence and support for internal and external audits across regions, ensuring timely and accurate responses.
  • Ensure compliance with legal, regulatory, and internal data retention policies and audit requirements.
  • Evaluate, recommend, and implement new technologies and tools to optimize backup performance, cost, and reliability.
  • Provide regular reporting on backup status, capacity usage, risk assessments, and improvement opportunities to senior management.
  • Lead and participate in disaster recovery drills, ensuring operational readiness for real-world incidents.
  • Drive the creation, upkeep, and periodic review of Standard Operating Procedures (SOPs).
  • Act as a primary liaison for audit activities related to backup operations, coordinating with internal and external auditors.
  • Govern and oversee backup vendor teams responsible for BAU (Business As Usual) support, ensuring SLAs and KPIs are met.
  • Plan and execute migration of global storage and backup resources, ensuring minimal disruption to business operations.
  • Implement and monitor security measures to safeguard data from unauthorized access, physical threats, ransomware, and malware attacks.
  • Oversee Incident, Change, and Problem Management processes related to backup operations, including CR (Change Requests) evaluation.
  • Manage vendor relationships, including service contracts, equipment maintenance, and support delivery.
  • Monitor backup utilization, analyze trends, forecast future capacity, and plan accordingly.
  • Govern regular backup testing initiatives and implement enhancements to reduce cost, time, and improve reliability.
  • Continuously improve internal systems and change management processes, exercising judgment on critical change requests.

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