Business Development Manager – Workforce Performance

1 week ago


Aligarh, Uttar Pradesh, India beBeeWorkforce Full time ₹ 12,48,000 - ₹ 13,12,000

Job Title: Manager of Workforce Optimization

Role Description:

We are seeking an experienced professional to oversee workforce planning, forecasting, and scheduling to ensure optimal staffing levels.

Key Responsibilities:

  • Develop and implement effective workforce strategies to drive business performance.
  • Monitor real-time metrics, such as adherence and service levels, to identify areas for improvement.
  • Collaborate with cross-functional teams to provide data-driven insights and support process improvements.
  • Analyze trends and create reports to inform strategic decisions.
  • Ensure compliance with established processes and best practices.
  • Lead the implementation of automation and process enhancements in WFM systems and reporting.

Requirements:

  • 5+ years of experience in workforce management within a large-scale operations environment.
  • Strong expertise in forecasting, capacity planning, scheduling, and real-time monitoring.
  • Proficiency in WFM tools and MS Excel (advanced level preferred).
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to lead cross-functional teams and drive process improvements.


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