Client Onboarding Specialist

15 hours ago


Bhavnagar, Gujarat, India beBeeOnboarding Full time ₹ 90,00,000 - ₹ 1,80,00,000

Job Title: Client Onboarding Specialist

About the Role:

We are seeking an experienced Client Onboarding Specialist to join our team. This individual will be responsible for delivering a seamless onboarding experience to new clients, ensuring they get the most out of our platform.

Main Responsibilities:
  • Onboarding Management: Develop and execute customized onboarding plans for new clients, including training, implementation, and ongoing support.
  • Customer Relationship Building: Foster strong relationships with clients to understand their business needs and provide tailored solutions.
  • Process Improvement: Continuously evaluate and refine the onboarding process to drive efficiency and effectiveness.
Requirements:
  • Experience: 4-6 years in a customer-facing role, such as Technical Onboarding Manager, Customer Onboarding Manager, Solutions Architect, or Implementation Consultant.
  • Skills: Advanced understanding of SaaS and Cloud-based software environments, project management, and technical troubleshooting.
  • Soft Skills: Excellent communication, problem-solving, and analytical skills, with the ability to work in a fast-paced environment.


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