Executive Roles in Service Delivery

4 days ago

Bengaluru, Karnataka, India beBeeServiceDelivery Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Service Delivery Executive

Pioneer your career in a dynamic work environment where innovation and collaboration thrive. We empower individuals to reach their full potential by developing future technologies and providing opportunities for skill deployment.

Key Responsibilities
  1. Customer Relationship Management: Establish and maintain effective customer relationships, serving as the primary point of contact during the maintenance phase.
  2. Maintenance Deliveries & Operations: Oversee end-to-end maintenance service delivery, ensuring seamless execution and timely completion.
  3. Commercial & Contract Management: Manage Annual Maintenance Contracts (AMCs) and renewals, optimizing commercial performance and driving revenue growth.
  4. Quality & Compliance: Ensure adherence to quality management processes and standards, maintaining high levels of quality and integrity.
  5. Leadership & Strategic Contribution: Contribute to process improvement initiatives, enhancing operational efficiency and driving business results.
Qualifications & Experience
  • Minimum 10–15 years of professional experience, with at least 5 years in similar roles, demonstrated expertise in IT, Pharma, or other quality-driven industries.
  • Demonstrated experience in managing AMCs, renewals, and customer maintenance services, showcasing strong leadership and problem-solving skills.
About Our Business Area

We are a leading provider of MES software to the pharmaceutical and biotech manufacturing industry, offering cutting-edge solutions that enable our customers to control and record the making of life-saving therapies.

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