ServiceNow Technical Lead

1 day ago

Dombivli, Maharashtra, India beBeeTechnicalLead Full time ₹ 21,84,000 - ₹ 26,10,000

Job Opportunity: Technical Lead for ServiceNow Solutions

Overview of the Role:

  • The Technical Lead will oversee a team responsible for delivering high-quality solutions on the ServiceNow platform.

Key Responsibilities:

  • Prioritize, organize, and manage incoming ServiceNow-related tasks to ensure timely delivery.
  • Assign tasks to team members based on skillsets, workload, and project requirements.
  • Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress.
  • Mentor and guide team members, fostering a collaborative environment and supporting professional development.
  • Oversee the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.

Requirements:

  • 5+ years of experience working with the ServiceNow platform.
  • 2+ years in a leadership or team lead role, managing technical teams.
  • Proven experience in customer-facing roles, with strong communication skills.
  • Certifications: ServiceNow Certified System Administrator (required).

Technical Skills:

  • Proficiency in ServiceNow configuration, customization, and administration.
  • Familiarity with ITIL processes.
  • Knowledge of JavaScript, HTML, CSS, and REST/SOAP APIs.

Preferred Qualifications:

  • Experience with Agile/Scrum methodologies and project management tools.

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