Customer Experience Manager

2 weeks ago


Mumbai, Maharashtra, India beBeeCustomerExperience Full time ₹ 15,00,000 - ₹ 20,00,000

Job Title:

Customer Experience Manager

  • Mumbai, Maharashtra, India 1 Finance Full time

    Responsibilities:- Own and manage the end-to-end customer experience post onboarding- Serve as the primary contact for customer queries, feedback, and escalations- Ensure timely updates, clear communication, and proactive follow-ups with clients- Coordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficiently-...


  • Mumbai, Maharashtra, India 1 Finance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Responsibilities:Own and manage the end-to-end customer experience post onboardingServe as the primary contact for customer queries, feedback, and escalationsEnsure timely updates, clear communication, and proactive follow-ups with clientsCoordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficientlyTrack and...


  • Mumbai, Maharashtra, India 1 Finance Full time

    Responsibilities:Own and manage the end-to-end customer experience post onboardingServe as the primary contact for customer queries, feedback, and escalationsEnsure timely updates, clear communication, and proactive follow-ups with clientsCoordinate with internal teams (Operations, Sales, Compliance, etc.) to resolve customer issues efficientlyTrack and...


  • Mumbai, Maharashtra, India beBeeCustomerExperience Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Experience Manager">We are seeking a talented individual to manage customer lifecycle management and website performance.This is a highly data-driven role focused on improving repeat purchases, LTV, customer experience, and conversion rates through sharp insights and execution.Drive repeat purchase, subscription models, loyalty, and referral...


  • Mumbai, Maharashtra, India beBeeRetention Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job OverviewOur team is seeking an expert in customer lifecycle management and website optimization. This highly analytical role focuses on improving repeat purchases, lifetime value, customer experience, and conversion rates through data-driven insights and strategic execution.Key Responsibilities:Own customer segmentation, lifecycle journey design, and...


  • Mumbai, Maharashtra, India International Research Institute for Manufacturing Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Drive initiatives to improve customer experience, retention, and satisfaction across channels. Analyze customer feedback (NPS, CSAT, CES) to identify trends and pain points. Collaborate cross-functionally with sales, product, and operations to resolve systemic issues. Design and implement customer journey maps and service improvement...


  • Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 28,00,000

    We are seeking a talented professional to fill the role of Customer Experience ManagerKey Responsibilities:Strategic Planning: Develop and implement strategies to enhance customer satisfaction and engagement.Customer Feedback: Collect, analyze, and respond to customer feedback in a timely manner.Tactical Execution: Collaborate with cross-functional teams to...


  • Mumbai, Maharashtra, India Inditex Full time

    CUSTOMER EXPERIENCE JOB a CEM, the roles and responsibilities are:- To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.- Improve customer service experience, create engaged customers and facilitate organic growth.- Take...


  • Mumbai, Maharashtra, India beBeeHospitality Full time ₹ 12,00,000 - ₹ 15,00,000

    Key to Success in our Hospitality Team At the heart of delivering exceptional customer experiences lies a team player who is passionate about creating unforgettable moments for every guest. As an Assistant Manager, you will lead by example, embodying the spirit of hospitality and driving results through seamless service delivery. What We're Looking For: -...


  • Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Overview:As a leader, you will be responsible for managing your department and ensuring that the team is consistently meeting key performance indicators (KPIs).You will drive business growth by solving complex problems through innovation.Focus on providing exceptional customer experiences that meet or exceed expectations.Key Responsibilities:Develop and...