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E-commerce Account Manager

1 week ago

Bengaluru, Karnataka, India Amazon Full time

We are looking for an experienced E-commerce Account Manager to join our team at Amazon. In this role, you will be responsible for providing onboarding and optimization support to new and existing advertisers through 1-1 education and online trainings.

You will understand performance advertising and use various tools and techniques to fix campaign set-up with a focus on improving and managing campaign performance and provide related campaign optimization support.

The ideal candidate will have experience working with global clients, possess excellent verbal and written communication skills, and be able to explain issues and paths to resolution to advertisers quickly and efficiently.

You will analyze account performance against key metrics to identify, recommend, and implement optimization solutions to increase efficiency and meet client KPIs.

You will work closely with the Account Management, Sales, Marketing, and Product teams to identify and solve issues blocking advertiser performance and prepare documents around best practices, SOPs, and frameworks for innovations.