E-Commerce Operations Manager
3 days ago
Amadora Gourmet Ice Cream Pvt. Ltd is a leading manufacturer and distributor of gourmet ice cream products.
Job DescriptionWe are hiring an E-commerce Fulfillment Specialist to support our growing online business. The successful candidate will be responsible for managing the entire order fulfillment process, from receiving orders to shipping products to customers.
Key Accountabilities- Manage the daily workflow of order receipt, storage, and dispatch.
- Collaborate with the e-commerce team to resolve any issues or discrepancies.
- Monitor and report on key performance indicators (KPIs) such as order fulfillment rates and customer satisfaction.
- Implement process improvements to increase efficiency and productivity.
- Relevant work experience in e-commerce or order fulfillment.
- Strong analytical and problem-solving skills, with ability to work independently and collaboratively.
- Proficient in using inventory management software and technology.
- Excellent communication and interpersonal skills.
We offer a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package.
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