Platinum Travel Consultant
2 weeks ago
Unlock Your Potential with American Express
At American Express, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Platinum Travel Consultant, you'll play a critical role in shaping the future of our travel business.
About the Role
We're seeking a highly skilled and experienced travel professional to join our team as a Platinum Travel Consultant. In this role, you'll be responsible for providing personalized travel solutions to our high-net-worth clients, leveraging your expertise in luxury travel and lifestyle products to create unforgettable experiences.
Key Responsibilities
- Provide exceptional customer service to our high-net-worth clients, understanding their unique needs and preferences to deliver tailored travel solutions.
- Develop and maintain relationships with key suppliers and partners to stay up-to-date on the latest travel trends and products.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Stay up-to-date on industry developments and best practices to continuously improve your skills and knowledge.
Requirements
- 3-5 years of experience in customer service, travel sales, and hotel & concierge.
- Graduate with excellent oral and written communication skills in English.
- Knowledge of high-end, luxury travel & lifestyle products, services, and value propositions.
- Time management and workload management skills.
What We Offer
- Competitive base salaries and bonus incentives.
- Support for financial well-being and retirement.
- Comprehensive medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements.
- Generous paid parental leave policies.
- Free access to global on-site wellness centers.
- Free and confidential counseling support through our Healthy Minds program.
About American Express
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
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