
Senior HR Specialist
3 days ago
Job Overview:
We are seeking a seasoned Human Resources Specialist to oversee all aspects of HR practices and processes.
Primary Responsibilities:
- People Management:
- Serve as the primary point of contact for all employee-related matters.
- Drive engagement initiatives to maintain a positive workplace culture.
- Manage grievance handling, conflict resolution, and employee counselling with a focus on employee satisfaction and retention.
- Policy Compliance:
- E nsure adherence to all internal HR policies and statutory requirements.
- Conduct regular audits and checks to verify compliance with organizational policies.
- Recommend updates and improvements to HR policies as needed.
- Recruitment and Onboarding:
- Manage the entire recruitment lifecycle — from sourcing to interviewing and hiring suitable candidates.
- Design and implement onboarding programs to ensure smooth assimilation of new hires.
- Performance Management:
- Support the implementation and execution of the company's performance appraisal system.
- Guide and mentor managers and employees on performance evaluations and feedback.
- Training and Development:
- Identify skill gaps and coordinate learning and development initiatives.
- Foster a culture of continuous learning and career progression.
- Employee Benefits and Insurance Management:
- Administer and manage employee insurance policies (health, accident, etc.).
- Act as the liaison with insurance providers for policy renewals, claims, and employee queries.
- Ensure timely communication and documentation related to employee insurance benefits.
- HR Operations:
- Maintain accurate employee records and HR databases while ensuring confidentiality.
- Oversee payroll coordination, attendance, and leave management.
- Ensure compliance with labour laws and regulatory guidelines.
Qualifications and Skills:
- Bachelor's or Master's degree in human resources, Business Administration, or related field.
- 4–5 years of proven experience in an HR generalist or HR Manager role, preferably within the financial services or allied sectors.
- Strong knowledge of HR policies, employee benefits administration, and labour laws.
- Hands-on experience in managing employee insurance schemes.
- Excellent interpersonal, negotiation, and communication skills.
- Ability to manage sensitive issues with professionalism and discretion.
- Proficient in HR systems and Microsoft Office Suite.
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