Service Delivery Expert

4 days ago


Kannur, Kerala, India beBeeHospitality Full time ₹ 4,00,000 - ₹ 6,00,000

As a Guest Service Associate at The Quorum, you will be responsible for delivering exceptional food and beverage service to members and guests. This role is focused on floor service, order taking, guest engagement, and ensuring that all dining interactions reflect the club's standards of hospitality and excellence.

Key Responsibilities:
  • Welcome members and guests, present menus, and assist with food and beverage selections
  • Take accurate orders and coordinate with the kitchen and bar teams to ensure timely service
  • Maintain a strong presence on the floor to anticipate guest needs and resolve issues promptly
  • Provide menu recommendations and answer questions about ingredients or preparation methods
  • Follow SOPs for service delivery, billing, and table turnover
Requirements:
  • 0 - 2 years of experience in food and beverage service or hospitality operations
  • Good communication skills and a service-oriented mindset
  • Knowledge of basic F&B service etiquette and order-taking protocols


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