Counter Staff Leader

2 days ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Counter Staff Leader
Role OverviewAs a Counter Staff Leader, you will play a crucial role in ensuring the smooth operation of our retail store. Your primary responsibility will be to oversee the daily activities of the counter staff, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities- Conduct daily cash tallies to ensure accurate records and minimize outstanding amounts.

- Collaborate with the maintenance team to calibrate weighing scales before 10 am and maintain accurate records.

- Manage inventory levels of flyers, smart boxes, and easy express boxes by ordering supplies from the store as needed.

- Maintain adherence to 5S Retail Brand guidelines and take proactive measures to resolve any issues related to upkeep.

- Ensure uniform cleanliness and personal grooming standards are met among counter staff members.

- Monitor and improve NPS scores by providing excellent customer service and addressing any concerns promptly.

- Work towards achieving revenue growth, shipment increases, international sales expansion, TDD improvements, CCE optimization, and SMART box usage enhancements.
RequirementsTo succeed in this role, you must possess strong leadership skills, attention to detail, and excellent communication abilities. Experience in retail or customer-facing roles is highly desirable.
What We OfferWe provide a supportive work environment, opportunities for growth and development, and a competitive compensation package.
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