
Airport Ground Staff
8 hours ago
We are seeking a highly motivated and skilled airport ground staff member to join our team. The successful candidate will be responsible for delivering exceptional customer service to passengers at various airport locations.
- Primary Responsibilities:
- Greet and assist passengers at check-in counters, boarding gates, and arrival areas.
- Handle passenger inquiries and provide information about flight schedules, delays, and other relevant details.
- Check and tag passengers' baggage and ensure it is loaded onto the correct flight.
- Assist passengers with special needs, such as unaccompanied minors or passengers with disabilities.
- Coordinate with other airport staff to ensure smooth operations and timely departure of flights.
- Conduct security checks on passengers and their baggage as per airport regulations.
- Handle cash and credit card transactions for excess baggage, upgrades, and other services.
- Maintain a clean and organized work area, including the check-in counters and boarding gates.
- Minimum educational qualification of a high school diploma.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced and dynamic environment.
- Basic computer skills and knowledge of MS Office.
- Must be physically fit and able to lift heavy baggage.
- Willingness to work in shifts, including weekends and holidays.
- Prior experience in the aviation industry is an added advantage.
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