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Airport Customer Service Representative

2 weeks ago

Mumbai, Maharashtra, India beBeeGroundStaff Full time ₹ 8,00,000 - ₹ 10,00,000

We are looking for a talented and motivated individual to join our team as a Ground Staff member. This is an exciting opportunity to be part of a dynamic and growing organization.

Job Description:

As a Ground Staff member, you will play a critical role in ensuring the smooth operation of our airport operations. Your primary responsibility will be to provide exceptional customer service to passengers, respond to their inquiries, and resolve any issues that may arise during their journey.

Key Responsibilities:

  • Assist passengers with check-in, baggage handling, and other travel-related services
  • Provide information and support to passengers regarding flight schedules, gate assignments, and other airline-related matters
  • Resolve customer complaints and concerns in a professional and courteous manner
  • Work collaboratively with other team members to achieve common goals and objectives

Requirements:

  • Bachelor's degree in any field or equivalent experience
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Access to training and development programs

How to Apply:

If you are a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.