Airport Facilities Operations Director

2 days ago

Mumbai, Maharashtra, India beBeeFacilitiesManager Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Role: Airport Facilities Manager

About the Position:

The successful candidate will be responsible for supporting strategic planning, management, and optimization of airport facilities.

Key Responsibilities:

  • Strategic Planning: Develops long-term facilities plans aligned with the airport's goals, conducts feasibility studies for new facilities and expansions, and oversees facility space utilization and optimization to maximize efficiency and passenger experience.
  • Maintenance Oversight: Ensures all facilities are maintained to the highest standards of safety, cleanliness, and functionality. Directly supervises the maintenance team, schedules work, and assigns tasks related to repairs and preventive maintenance.
  • Regulatory Compliance: Monitors and ensures that all processes, procedures, Standard Operating Procedures (SOPs), and work instructions comply with regulatory guidelines and environmental regulations. Conducts regular audits and reviews to assess adherence to established protocols, ensuring a consistent focus on enhancing customer experience.
  • Emergency Preparedness: Develops and maintains comprehensive emergency response plans for facility-related incidents, conducts regular emergency drills and training, and ensures coordination with other departments for effective emergency response.
  • Vendor Management: Manages relationships with external facility service providers and contractors, ensures compliance with contracts and service level agreements, conducts vendor performance evaluations, and selects qualified vendors based on quality and cost-effectiveness.
  • Performance Measurement: Develops key performance indicators (KPIs) for facilities operations, collects and analyzes data to measure performance and identify improvement areas, and prepares regular reports on facility performance and presents findings to management.
  • Stakeholder Collaboration: Builds and maintains strong relationships with internal and external stakeholders, represents the facilities department in cross-functional teams, collaborates with other departments to ensure seamless facility operations and support, and supports initiatives aimed at enhancing customer experience within airport facilities by ensuring the cleanliness, safety, and functionality of designated areas.
  • Team Leadership: Supervises and manages the facility operations team, ensuring high levels of employee engagement and discipline, leads and motivates the facility operations team to achieve operational excellence, builds a high-performing team through training and development, and evaluates and implements new technologies and process improvement ideas to improve facility management efficiency.

Requirements:

A Bachelor's degree or Diploma in Facility Management or a related field is essential. A Master's Degree in Facilities Management or Business Administration (MBA) is preferred. 10 years of experience in facility management or a related field, with a strong focus on managing large-scale facilities, is required.

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