GSA-F&B Service Professional
2 weeks ago
Join our team at Accor as a GSA-F&B Service professional and be part of a global community in the hospitality industry.
Key Responsibilities:- Perform opening and closing side duties as assigned and set all tables according to standards and procedures.
- Deliver F&B services in accordance with departmental standards and procedures.
- Check on table setting, cleanliness, and side station preparation prior to the start of operation.
- Greet all patrons warmly upon arrival and escort them to the table.
- Ensure that all food and beverage are served according to service standards.
- Apply necessary precautions with regards to hotel food safety and hygiene standards (HACCP).
- Pick up and serve food and beverage orders, ensuring that food and beverage are served promptly to the guests once they are ready.
- Try to remember individual patron's names and their preferences to extend a personalized service.
- Up-sell and promote food and beverage offers at every available opportunity to maximize sales revenue.
- Thank all patrons for patronizing the outlet upon their departure.
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area.
- Collect food and beverage supply requisition, ensuring that the stock collected is as per requisition.
- Report any complaints, incidents, or other irregularities to management.
- Assist other Food & Beverage outlets with their operations during peak times or when required.
- Secondary / High school education.
- Additional certification(s) in Food & Beverage will be an advantage.
- Good reading, writing, and oral proficiency in English language.
- Ability to speak other languages and basic understanding of local languages will be an advantage.
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