GSA-F&B Service Professional

2 weeks ago


Guwahati, Assam, India Accor Full time
Job Title: GSA-F&B Service

Join our team at Accor as a GSA-F&B Service professional and be part of a global community in the hospitality industry.

Key Responsibilities:
  • Perform opening and closing side duties as assigned and set all tables according to standards and procedures.
  • Deliver F&B services in accordance with departmental standards and procedures.
  • Check on table setting, cleanliness, and side station preparation prior to the start of operation.
  • Greet all patrons warmly upon arrival and escort them to the table.
  • Ensure that all food and beverage are served according to service standards.
  • Apply necessary precautions with regards to hotel food safety and hygiene standards (HACCP).
  • Pick up and serve food and beverage orders, ensuring that food and beverage are served promptly to the guests once they are ready.
  • Try to remember individual patron's names and their preferences to extend a personalized service.
  • Up-sell and promote food and beverage offers at every available opportunity to maximize sales revenue.
  • Thank all patrons for patronizing the outlet upon their departure.
  • Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area.
  • Collect food and beverage supply requisition, ensuring that the stock collected is as per requisition.
  • Report any complaints, incidents, or other irregularities to management.
  • Assist other Food & Beverage outlets with their operations during peak times or when required.
Qualifications:
  • Secondary / High school education.
  • Additional certification(s) in Food & Beverage will be an advantage.
  • Good reading, writing, and oral proficiency in English language.
  • Ability to speak other languages and basic understanding of local languages will be an advantage.


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