Customer Service Manager
4 weeks ago
Key Responsibilities:
As a Customer Service Manager at The Chancery Pavilion (Bangalore), you will be responsible for ensuring outstanding customer care at all times. This includes maintaining a friendly, cheerful and courteous demeanor at all times.
You will respond to telephones and in-person inquiries regarding reservations, hotel information and guest concerns. Additionally, you will employ suggestive selling techniques to sell room nights, increase occupancy and revenue.
Supervisory Responsibilities:
You will supervise daily shift processes, ensuring all team members adhere to standard operating procedures. This includes training, directing the work of, resolving issues/problems and coaching and counselling the front desk team members to ensure a quality operation.
You will also be responsible for resolving customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Administrative Responsibilities:
You will allocate rooms to expected arrivals after checking the guest preferences and special requests. You will also cross-check all billing instructions to ensure they are correctly updated.
Leadership Responsibilities:
As a Supervisor, you will be a role model, sharing your expertise and continually inspiring the front office team. You will have a positive attitude and excellent communication skills, with experience of motivating and leading a winning team. Ability to remain calm whilst under pressure.
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Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeA key role within Aegis Customer Support Services Pvt Ltd, the Customer Service Manager will be responsible for managing a team of representatives offering customer support. The ideal candidate will have a thorough understanding of the customer service process and be able to oversee its implementation effectively.Key Responsibilities:Team Management: Manage...
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Customer Service Manager
2 weeks ago
Bengaluru, Karnataka, India Aegis Customer Support Services Pvt Ltd Full timeJob Summary:We are seeking a skilled and experienced Customer Service Manager to oversee our customer support team at Isha Consult.About the Role:The Customer Service Manager will be responsible for managing a team of representatives, overseeing the customer service process, resolving customer complaints, creating policies and procedures, planning training,...
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Customer Service Ambassador
4 days ago
Bengaluru, Karnataka, India Service Full timeAbout UsWe are a customer-centric organization dedicated to delivering exceptional service standards.Job DescriptionAs a Customer Service Representative, you will be the face of our company, interacting with customers through phone calls and providing timely resolutions to their inquiries. You will also be responsible for generating sales leads, identifying...
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Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full timeJob Description for Customer Service RepresentativeAt GlYMPSE HUMAN CAPITAL SERVICE, we are seeking a Customer Service Representative to join our team.Key Responsibilities:Location: BengaluruSalary: ₹18-35,000 per monthShifts: Rotational shiftsRequired Candidate Profile:Communication Skills: Excellent communication and interpersonal skillsService Skills:...
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Customer Service Representative
1 month ago
Bengaluru, Karnataka, India GlYMPSE HUMAN CAPITAL SERVICE Full timeJob RequirementsQualification: Bachelor's Degree or equivalent (Freshers/Experienced)Location: BangaloreSalary: ₹18-35,000 per monthShifts: RotationalRequired Candidate ProfileExcellent communication skills, with a pleasant and empathetic tone when interacting with customers.Strong technical knowledge and ability to multitask.Key Responsibilities:Provide...
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Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full timeKey Responsibilities:• Provide exceptional customer service through PSF calls, customer follow-ups, and cold calling.• Maintain accurate and up-to-date reports on customer feedback and service performance.Requirements:• 2 years of experience in customer-facing roles.• Strong computer skills and highly responsive behavior.• Polite and pleasant...
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Customer Service Representative
3 weeks ago
Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full timeKey Responsibilities:1. Handle PSF calls (Post Service Feedback) to ensure customer satisfaction.2. Conduct regular service follow-ups to maintain a high level of customer service.3. Engage in cold calling and campaign calls to promote our services.4. Maintain accurate and up-to-date instant feedback reports.5. Prepare daily and monthly revenue and...
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Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India IFixIndia - Premium Apple Service Center - Bangalore Full timeJob Summary: We are seeking a highly skilled and motivated Customer Sales Support professional to join our team at IFixIndia - Premium Apple Service Center - Bangalore.Key Responsibilities:Handling customer inquiries related to Apple products via phone calls.Providing exceptional customer service through live chats and email support.Managing and maintaining...
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Customer Service Specialist
3 weeks ago
Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full timeKey Responsibilities:Handle Post Service Feedback calls (PSF) and respond to customer inquiries.Follow up on periodic service appointments and maintain instant feedback reports.Engage in cold calling and campaign calls to promote services.Prepare daily and monthly performance reports on revenue and technicians.Provide timely and responsive support to...
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Customer Service Representative
1 week ago
Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Executive. As a key member of our team, you will be responsible for delivering exceptional customer service and support.
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Customer Service Specialist
4 days ago
Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full timeCompany OverviewBosch Car Service-Company Owned is a leading provider of high-quality car service solutions. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals to join our ranks.
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Customer Service Associate
3 weeks ago
Bengaluru, Karnataka, India Bosch Car Service-Company Owned Full timeKey Roles & Responsibilities:As a Customer Care Executive at Bosch Car Service-Company Owned, you will be responsible for handling PSF calls, customer follow-ups, and campaign calls. Your tasks will also include maintaining instant feedback reports and preparing daily and monthly performance reports.Key Skills & Qualities:We are looking for individuals with...
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Customer Service Representative
4 weeks ago
Bengaluru, Karnataka, India Manju human resource service Full timeJob Requirements:Female candidates with excellent communication skills are required for tele calling positions.Team leaders must have a minimum of 1-2 years of experience in customer service.Qualifications:SSLC, PUC, or any degree for tele calling (freshers and experienced both)Graduates for team leadersLanguage Skills:KannadaEnglishWorking...
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Customer Service Manager
3 weeks ago
Bengaluru, Karnataka, India NeoLotex Business Solutions Private Limited Full timeWe are seeking a highly skilled Customer Service Manager to lead our customer support team at NeoLotex Business Solutions Private Limited. This role involves managing a team of representatives who provide excellent customer service and after-sales support.The successful candidate will be responsible for creating policies and procedures, overseeing the...
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Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Toolyt Full timeWe are looking for a skilled Customer Support Executive to manage a team of representatives who will provide excellent customer service. The ideal candidate should have a proven track record of successful customer service and management skills.Responsibilities:Handling customer complaints and providing appropriate solutions and alternatives within the time...
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Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Mahindra Rise Full timeCompany: Mahindra RiseJob Summary: We are seeking a skilled Customer Service Manager to join our team. The successful candidate will be responsible for analysing technical complaints of vehicles in the field, rectifying defects, and maintaining warranty.Key Responsibilities:Analyse technical complaints of vehicles in the field.Rectify defects in vehicles and...
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Customer Service Manager
1 month ago
Bengaluru, Karnataka, India Lincer Solution pvt ltd Full timeJob DescriptionLincer Solution pvt ltd is seeking a highly skilled Customer Support professional to join our team.Key Responsibilities:Team Management: Lead a team of customer support representatives, providing guidance and support to ensure excellent service delivery.Customer Interaction: Handle customer calls, provide product information, and resolve...
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Customer Service Manager
3 weeks ago
Bengaluru, Karnataka, India Lincer Solution pvt ltd Full timeCustomer Support RoleAt Lincer Solution pvt ltd, we are looking for a professional to manage our customer support team. The ideal candidate will have excellent product knowledge and leadership skills to drive customer satisfaction and loyalty.Key ResponsibilitiesManage a team of customer support representatives to ensure exceptional customer service.Develop...
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Customer Service Manager
4 weeks ago
Bengaluru, Karnataka, India Fly High Technology Full timeAs a Customer Service Manager at Fly High Technology, you will be responsible for building and maintaining profitable relationships with key customers.Key responsibilities include overseeing the relationship with customers handled by your team, resolving customer complaints quickly and efficiently, and keeping customers updated on the latest products to...
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Financial Services Manager
1 month ago
Bengaluru, Karnataka, India Corporation Service Company Full timeJob Title: Financial Services ManagerJob Summary: We are seeking a highly skilled Financial Services Manager to join our team at Corporation Service Company. The successful candidate will be responsible for providing financial services to our clients, including bookkeeping, drafting financial statements, and ensuring compliance with local and international...