Relationships and Sales Expert
2 days ago
About Delhi Watch Company
We are one of India's fastest-growing watch micro brands, dedicated to delivering high-quality watches at reasonable prices. Our range includes Quartz and Mechanical timepieces.
Role Overview
This is a full-time on-site position for a Customer Relationship Management Specialist in our Gurugram location. As a specialist, you will be responsible for managing customer relationships across various social media platforms, coordinating service requests, and handling inbound enquiries.
Responsibilities
- Manage customer conflicts and resolve issues effectively
- Utilize Microsoft tools proficiently
- Demonstrate strong communication and sales skills
- Leads in Customer Relationship Management (CRM)
- Possesses excellent attention to detail and organizational abilities
- Collaborate with the team to achieve common goals
- Familiarity with watch industry trends and customer preferences is an asset
- Bachelor's degree in Marketing, Business Administration, or a related field
Compensation Package
The estimated annual salary for this role is ₹800,000 - ₹1,200,000 based on industry standards and the location. The compensation package may include additional benefits and perks as per company policies.
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