Cloud Operations Expert

2 days ago

Malappuram, Kerala, India beBeeCloud Full time ₹ 15,12,000 - ₹ 25,12,000
Cloud Engineer Position

We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management.

The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution.

Key Responsibilities:

  • Kubernetes & Cloud Operations:
    • Deploy, manage, and monitor containerized applications using Kubernetes.
    • Maintain and optimize cloud infrastructure (AWS, Azure, or GCP).
    • Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm.
    • Monitor system performance, availability, and security.
  • Java Application Support:
    • Troubleshoot and debug Java-based microservices and APIs.
    • Collaborate with development teams to resolve application issues.
    • Participate in code reviews and suggest performance improvements.
  • ServiceNow (SNOW) Support:
    • Handle incident, problem, and change management via ServiceNow.
    • Raise, track, and resolve support tickets in coordination with internal and external teams.
    • Document root cause analysis (RCA) and resolution steps for recurring issues.
  • Collaboration & Documentation:
    • Work closely with DevOps, QA, and development teams.
    • Maintain technical documentation, runbooks, and knowledge base articles.
    • Participate in on-call rotations and provide timely support for critical issues.

Required Skills:

  • Strong hands-on experience with Kubernetes and container orchestration.
  • Proficiency in Java and related frameworks (Spring Boot, REST APIs).
  • Experience with cloud platforms (AWS, Azure, or GCP).
  • Familiarity with ServiceNow or similar ITSM tools.
  • Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.).
  • Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.)

Benefits:

  • Opportunity to work with a fast-growing distributed workforce enabler.
  • Chance to collaborate with top global talent.
  • Competitive compensation package.

Others:

  • Flexible work environment.
  • Opportunities for professional growth and development.

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