Network Support Professional

2 days ago

Madurai, Tamil Nadu, India beBeeCybersecurity Full time ₹ 50,00,000 - ₹ 1,00,00,000

We are seeking a passionate Technical Support Specialist to deliver exceptional post-sales support, handling complex technical inquiries and troubleshooting to maximize customer value.

What You'll Do

  • Support customers and partners on product configuration, performance, and troubleshooting.
  • Diagnose, isolate, and resolve technical issues while coordinating fixes with Engineering and QA teams.
  • Maintain high levels of customer satisfaction and engagement.
  • Use diagnostic tools, scripts, and lab environments to replicate and resolve issues.
  • Contribute to technical documentation, knowledge base, and troubleshooting guides.
  • Collaborate with cross-functional teams to deliver the best customer experience possible.
  • Serve as the voice of the customer internally by sharing insights and feedback.

Required Skills and Qualifications

  • 5+ years of experience in a technical support or customer-facing engineering role.
  • Background in B2B SaaS and strong knowledge of network and security concepts.
  • Deep expertise in switches, routers, and networking fundamentals.
  • Certifications preferred: CCNA, JNCIE, or higher.
  • Working knowledge of Linux, VMware ESXi, and firewalls.
  • Familiarity with 802.1x/NAC, vulnerability management, and cybersecurity best practices.
  • Empathetic communicator with a passion for customer success.
  • Able to manage multiple issues and tasks in a fast-paced environment.

Why This Role is Exciting

  • Be part of a company at the forefront of cybersecurity and network visibility.
  • Work remotely with a talented, collaborative global team.
  • DIRECT impact on customer success and product growth.
  • Fast-paced startup environment with room to grow and innovate.

  • Network Professional

    2 days ago

    Madurai, Tamil Nadu, India beBeeFiber Full time ₹ 8,00,000 - ₹ 12,00,000

    Telecommunications ExpertTo excel as a Telecommunications Expert, you will be responsible for the installation and maintenance of broadband networks. Key responsibilities include installing and repairing broadband networks at customer premises, performing fiber splicing, crimping, internal wiring, and router configuration.Key Responsibilities:Install and...

  • IT Support Professional

    2 days ago

    Madurai, Tamil Nadu, India beBeeITSupportSpecialist Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    IT Support SpecialistThis is a high-impact IT support specialist role that requires a unique blend of technical expertise, business acumen, and excellent communication skills.About the RoleThe successful candidate will be responsible for delivering exceptional IT support services to internal teams and external stakeholders, ensuring seamless IT experiences...

  • Secure Network Infrastructure Professional

    5 days ago

    Madurai, Tamil Nadu, India beBeeFirewall Full time ₹ 1,80,00,000 - ₹ 2,00,00,000

    Network Security SpecialistThe ideal candidate will possess a strong operational mindset, with a focus on availability, performance, and security.We are seeking an experienced Network Security Specialist to support the design, deployment, and ongoing operations of secure network infrastructure.Deploy, configure, and maintain firewalls, including advanced...

  • Highly Skilled Data Center Network Professional

    2 days ago

    Madurai, Tamil Nadu, India beBeeNetwork Full time ₹ 15,00,000 - ₹ 25,00,000

    Network Engineer Job DescriptionWe are seeking a highly skilled and experienced Network Engineer to join our team. This role will be responsible for designing, implementing, and supporting enterprise data center networks using Cisco ACI and Nexus platforms.Key Responsibilities:Design and implement network architectures that meet business requirements and...

  • Highly Skilled GIS Professional Wanted for Utility Network Solutions

    1 week ago

    Madurai, Tamil Nadu, India beBeeUtilityNetwork Full time ₹ 15,00,000 - ₹ 25,00,000

    ArcGIS Utility Network Engineer PositionWe are seeking a highly skilled and experienced GIS professional to lead our team in delivering ArcGIS Utility Network solutions.The ideal candidate will have extensive knowledge of ArcGIS Enterprise administration, including implementation, configuration, and troubleshooting. A good understanding of Linux in cloud...

  • Computer Network Specialist

    3 days ago

    Madurai, Tamil Nadu, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OverviewNetwork Engineers are highly skilled professionals responsible for designing, implementing, and maintaining computer networks.They ensure network security by detecting and responding to incidents proactively and escalating issues effectively.Regular reports on network performance provide actionable insights for optimization, including bandwidth...

  • Network Operations Manager

    4 weeks ago

    Madurai, Tamil Nadu, India HCLTech Full time

    This position is for a Network support analyst L3 who will be supporting data and voice in a production network environment working with over a dozen different network equipment and platforms. Should be willing to work in US shift timings.Job Description:Very strong IP networking skills Strong written and oral communication skills7-10 years of work...

  • Network Automation Specialist

    4 days ago

    Madurai, Tamil Nadu, India beBeeNetworkAutomation Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title: Network Automation SpecialistWe are seeking an experienced Automation Engineer to design and implement automation solutions for our network infrastructure.This is a unique opportunity to work with cutting-edge technologies like Ansible, Python, YAML, JSON, and REST APIs.The ideal candidate will have 5-7 years of experience in network automation,...

  • Senior Cloud Network Architect

    2 days ago

    Madurai, Tamil Nadu, India beBeeCloudNetworkEngineer Full time ₹ 15,00,000 - ₹ 20,00,000

    We are seeking a highly skilled Cloud Network Engineer to join our team. As a seasoned professional with 7+ years of experience, you will be responsible for designing and implementing secure cloud-based networks using AWS and Terraform.Discussion Points:A strong background in Networking is essential for this role. You should have excellent knowledge of AWS...

  • Software Support Engineer

    1 week ago

    Madurai, Tamil Nadu, India beBeeSoftwareSupport Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Title: Software Support SpecialistWe are seeking an experienced professional to provide high-level technical support, ensure products work efficiently, and boost customer satisfaction.The ideal candidate should possess strong analytical skills, be capable of diagnosing code issues, and suggest effective alternatives.A strong team player with excellent...