Senior Leadership Health Claims Specialist
1 month ago
About the Role
We are seeking a skilled and detail-oriented Senior Leadership Health Claims Specialist to join our team at EXL. This role is responsible for ensuring timely and accurate resolution of Health Screening claims and Sickness claims based on claims philosophy, policy guidelines, and state regulations.
The successful candidate will be able to communicate health screening decisions and processes to customers in a clear and concise manner. This position lays the groundwork for customer communication both by mail and phone regarding claim information. It is the VBS Associate's responsibility to support customer service goals both internally and externally.
Key Responsibilities
- Resolving Health Screening claims and Sickness claims in a timely and accurate manner
- Communicating health screening decisions and processes to customers effectively
- Supporting customer service goals internally and externally
What You'll Need
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- Familiarity with claims philosophy, policy guidelines, and state regulations
Compensation Package
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. Based on industry standards and location, we estimate the salary range for this role to be around $65,000 - $85,000 per year, plus additional compensation for performance and experience.
Why Join Our Team?
At EXL, we value our employees and strive to create a positive and inclusive work environment. We offer opportunities for growth and development, as well as a chance to make a meaningful impact in the lives of our customers. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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