Quality Assurance Professional

About the Role:

We're seeking a detail-driven Quality Assurance Specialist to ensure exceptional quality and reliability in our products.

This is a fully remote position, requiring the ability to work independently in night shifts, staying highly responsive and accountable.

The ideal candidate will have strong understanding of LiveOps processes, config validations, and content testing, with hands-on experience with bug tracking (Jira) and test management tools (Xray, TestRail, etc.).

Key Responsibilities:

• Ensure all software is functioning as intended with an exceptional level of detail and accuracy.
• Create, maintain, and execute test plans and test cases across new and existing game content, tools, and platforms.
• Document and track issues using bug tracking software from discovery through resolution.
• Collaborate with developers, designers, artists, and product managers to identify potential quality risks early.
• Reproduce and isolate complex issues to support engineering resolution efforts.
• Generate clear and concise QA documentation, reports, and feedback summaries.
• Identify gaps in test coverage and proactively suggest process improvements.
• Own the quality of your assigned areas - functionality, usability, and player experience.

LiveOps QA Responsibilities:

• Ensure quality and stability of all live operations deliveries across mobile and web platforms.
• Collaborate with Product, Monetization, and Config teams to understand testing requirements and priorities.
• Test configured Live Events (before and after they go live), covering economy setups, asset triggers, segmentation logic, and campaign flows.
• Validate Integrated assets & bundles in Unity across relevant branches.
• Triaged live issues requiring dev fixes.
• Release candidates (server/client/admin code).
• TOMBs and feature branches delivered from slot dev teams.
• Monitor and test live issue resolutions, hotfixes, and deployment-ready changes.
• Perform calendar-based validations, including weekends and holidays, as part of on-call support.

Feature QA Responsibilities:

• Ensure quality delivery of new features, enhancements, and integrations.
• Participate in Feature Sprint Cycles and track progress via test planning and execution:
• Write and maintain Test Plans and Test Cases in Xray.
• Execute tests across environments: Dev, Stage, Prod, Hotfix.
• Validate feature branches and conduct bug research.
• Log and triage bugs, including those from stakeholder feedback.
• Own test cycles for P0/P1/P2 issues, QA sign-offs, and build readiness checks.
• Support automation:
• Build/extend test automation tools and scripts.
• Contribute to admin tool validation & enhancements.
• Optimize regression cycles with automated coverage tracking.

Requirements:Must Have:

• 5+ years of professional QA experience in games or software testing.
• Strong understanding of LiveOps processes, config validations, and content testing.
• Proven ability to work independently in night shifts, staying highly responsive and accountable.
• High attention to detail and the ability to spot inconsistencies quickly.
• Hands-on experience with bug tracking (Jira) and test management tools (Xray, TestRail, etc.).
• Strong collaboration skills with cross-functional teams (Dev, Config, Product, Art).
• Experience with mobile or web-based games or apps.

Nice to Have:

• Experience testing F2P mobile or web-based games.
• Familiarity with slot games or monetization-driven content.
• Experience with Unity-based asset validation and bundle integration checks.
• Exposure to automation tools or scripting for regression optimization.

This Role Is a Strong Fit If You:

• Thrives in a highly challenging environment and flexibility to pivot quickly between tasks.
• Treat QA not just as verification, but as craftsmanship.
• Are endlessly curious and willing to dig until you understand how something truly works.
• Can spot the needle in the haystack—and know why it matters.
• Take full ownership of your work and always seek to improve.
• Understand that thinking is the most important part behind executing.

Why Join Us?

• Be part of a global LiveOps team delivering content and features to millions of active players.
• Work in close coordination with US counterparts for faster turnaround and high business impact.
• Opportunity to own quality gates for high-priority, revenue-driving content.
• Exposure to both feature and live content testing, enhancing end-to-end QA skillsets.

Shift Details:

• Bachelor's degree in Computer Science or related field or equivalent relevant experience.

• Night Shift: 2.30 AM to 11.30 AM IST.

• 6+ years of professional game software testing experience required.
• Gaming domain experience is a must.
• Expected to handle critical validations, live content checks, and stakeholder communication in real time.

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