
Operations Lead
2 days ago
Job Title:
Operations LeadWe are seeking an experienced Operations Lead to oversee our team of Quality Auditors.
This is a challenging role that requires strong leadership skills, excellent communication abilities, and a keen eye for detail.
The successful candidate will be responsible for driving delivery from quality auditors to enable investigators to take right action.
- Create and implement performance goals, metrics, success criteria, and expected levels of delivery.
- Collaborate with cross-functional teams to evolve the auditor role.
- Lead strategic projects such as tool implementation, scaling up investigators, and operational efficiencies.
Required Skills and Qualifications:
- 4+ years of operational and/or retail management experience.
- 2+ years of team management experience.
- Advanced knowledge of Microsoft Office products and applications (esp. MS Excel, Word).
Preferred Qualifications:
- Experience with operations, risk, fraud investigations, and six sigma tools.
- Lean techniques expertise.
Benefits:
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit our website for more information.
Location:
Amazon Dev Center India - Hyderabad
Job ID:A2717141
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