Join Our Team: Customer Relationship Manager

2 days ago


Rajkot, Gujarat, India beBeeRelationship Full time ₹ 40,00,000 - ₹ 60,00,000
Job Title: Customer Relationship Manager

About the Role:
We are seeking a skilled Customer Relationship Manager to join our team. As a CRM, you will be responsible for building and maintaining strong relationships with existing clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities:
  • Collecting payments from existing clients in a timely manner
  • Retaining clients through excellent customer service and communication
  • Upselling and cross-selling products or services to increase revenue
  • Handling B2C client interactions, including phone calls and emails
  • Working closely with customers to resolve issues and improve their experience

Requirements:
  • Proven experience as a CRM, Customer Success Specialist, Collection Specialist, or Business Development role
  • Knowledge of billing procedures and collection techniques
  • Excellent communication and negotiation skills
  • Working knowledge of MS Office and databases

Benefits:
  • Opportunity to work with a dynamic team and contribute to company growth
  • Professional development and training opportunities
  • A competitive salary and benefits package


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