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Gaming Technical Support Specialist
4 weeks ago
We are seeking a highly skilled and motivated individual to join our team as a Gaming Technical Support Specialist. As a key member of our support team, you will be responsible for providing top-notch technical support to our customers, ensuring their gaming experience is seamless and enjoyable.
About the Role:- Provide technical support to customers via phone, email, and other communication channels.
- Assist customers with product installation, software setup, and device synchronization.
- Offer effective purchasing assistance and advice to customers.
- Communicate clearly and effectively with customers in German and English.
- German language proficiency at C1 or C2 level.
- Communicative level of English language (at least B2).
- Ability to communicate clearly and effectively.
- 40 hours per week, Monday to Friday.
- Salary without accommodation: 1500 gross per month.
- Public and private health insurance provided by the employer.
- Airport pickup and administrative assistance with registration in Portugal.
- Refund of flight expenses after 9 months.
- Accommodation in the city, discounted from the salary.
- Integration activities: Portuguese lessons, sports, and other opportunities for integration.
As a Gaming Technical Support Specialist, you will be part of a dynamic team that is passionate about delivering exceptional customer service. If you are a motivated and customer-focused individual with a passion for gaming and technical support, we encourage you to apply for this exciting opportunity.