Gaming Technical Support Specialist

4 weeks ago


Delhi, Delhi, India Wavehire Full time
Job Opportunity in Gaming Industry
Are you a customer-focused individual with excellent communication skills in German? We are seeking a Technical Support Specialist to join our team at Finding Candidates.

About the Role
As a Technical Support Specialist, you will be responsible for providing top-notch customer service to our clients in the gaming industry. You will be the first point of contact for customers, resolving their technical issues and providing solutions to their problems.

Responsibilities
  • Provide exceptional customer service via phone and email
  • Offer professional technical support and guidance
  • Assist customers with product installation, software synchronization, and device setup
  • Offer advice and assistance with product purchases

Requirements
  • German language proficiency at C1 or C2 level
  • Communicative English language skills (at least B2 level)
  • Ability to communicate clearly and effectively

What We Offer
  • 40-hour workweek, Monday to Friday
  • Salary: 1500 gross per month (without accommodation)
  • Public and private health insurance provided by the employer

Relocation Package
  • Airport pickup and administrative assistance with registration in Portugal
  • Refund of flight expenses after 9 months of employment
  • Accommodation in the city (discounted from salary): 1030 euros gross
  • Integration activities: Portuguese lessons, sports, and other opportunities for integration

Customer service, German language, communication, English language, technical support



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